Owner Frequently Asked Questions

• Q: Am I required to make my property available to Section 8?

  A: No, we let each owner decide if they wish to participate Section 8.

• Q: Are you licensed?

  A: Yes

• Q: Can I reach you after hours?

  A: Yes, we have an emergency number and an online portal for any issues that arise after hours.

• Q: Can you put the money directly into my account?

  A: Yes, we email owners reports mid month and direct deposit your funds. Or a paper check can be put in USPS mail as well if preferred.

• Q: Do I get to see the lease or sign it?

  A: The lease is in the management companies name, but owners can review the lease.

• Q: Do you sell real estate too?

  A: Yes, but typically only working with our owners should they wish to sell or buy additional properties.

• Q: How and when do I get my checks?

  A: Owners reports are emailed by the 15th of the month and funds are sent electronically. Or a paper check can be put in USPS mail as well if preferred.

• Q: How is rent collection handled?

  A: We require our tenants to pay online through our website portal.

• Q: How long of a lease do you sign?

  A: 1 year.

• Q: How much security deposit do you charge the tenant?

  A: Security deposits equal monthly rent. Sometimes we require additional deposit funds if the applicant is weak on rental history.

• Q: How soon can you start managing my property?

  A: As soon as we can inspect the property and prepare it to be rent ready. In most cases within in a week of signing a management agreement.

• Q: What type of properties do you manage?

  A: Single family homes, duplexes, apartments.

• Q: What type of reports do I get and how often?

  A: Monthly reports are emailed, owners have access to their online portal to check current status of their properties 24/7.

• Q: Who holds the tenant security deposit?

  A: Security deposits are held in an escrow account by law. Upon tenants vacating the property, we complete an inspection of the property to determine any damages. The funds are then transferred to the owner from the security deposit, and the remainder returned to the tenant within 30 days of their vacancy with complete documentation of damages.